Terms of Use

Terms of Use of e-shop CDC Caving Diving Canyoning

Identity of the company

The CDC company Caving Diving Canyoning ( briefly CDC) is an online store and product distribution services through the Internet. This shop operates online at www.cdc.gr & www.cdc.com.gr under the terms and conditions set forth below.

The use of the shop implies full acceptance of the following terms and conditions. If the user disagrees with some or all of the terms of use of the shop, must refrain from using it, otherwise indicates that he has accepted unconditionally, all terms and conditions of operation.

This shop CDC's company, operated by the company MITSAKIS E. NIKOALOS with VAT: 037022386 , No G.E.MI. 8834901000 located on 44 Adamantiou Korai St in Vyrona, 16232. Telephone +30 2110113137, e-mail: [email protected].

Terms and changes

The CDC reserves the right to unilaterally amend or renew the terms and conditions of trade. Any such change will be communicated through this website online store.Also, the CDC company reserves the right to change the content of the website (indicatively price, availability, photo, description, etc.), without prior notice.

Provided information and products

CDC is a company committed to quality, completeness and accuracy of the information listed on its website, subject to any technical or typographical errors that can not be predicted or occur unintentionally or downtime of the site on grounds of force majeure.

The photographs of the products may be differences in color and / or pattern for which the customer will be informed by relevant word on the product information page.It maintains the right to change the contents of the website without prior notice at any time and these changes to take effect from the time of implementation and immediate publication on the internet.

Responsibility of users

Users of www.CDC.gr shop declare and agree not to use it as content, in any way illegal, immoral, offensive and malicious.They also state that the information provided by these elements in the use of the shop and its contents, are true and correct.Finally, declare that they bear any liability from the use of their online store and account from unauthorized by these individuals as well as compensation from harm brought about by the use, the CDC company and / or any other partner.

Restriction of Responsibility

The CDC will not be liable for errors in prices, features or photos and reserves the right to change prices without notice. Also not liable to users / clients for losses that may result from the execution / or not of their order.Simultaneously accepts no liability for any direct or indirect, incidental or consequential damage (but not exclusively reported, lost profits, interruption of business, loss of information and data, loss of customers, etc.) which arise in connection with the operation, and / or and the use of the shop.Users client is solely responsible for the evaluation and selection of products and services offered by the CDC website and assumes no responsibility as to the accuracy of the user's choice, or any incompatibility between products - software - services provided by this.The transportation of goods is done on behalf of and under the responsibility of the customer if required. The CDC will not be liable for defects or poor quality of third party products available to customers, because the goods received from suppliers and / or manufacturers, packed in sealed boxes.In case of defective or faulty product should contact a representative of the CDC, and serve immediately replace the faulty product or getting your money back (See. Return).Finally, the CDC company is not bound to the availability of products, as stated in the online store, but undertakes to notify users if the availability of a product ordered is different from that indicated on the website.


In cases where the products ordered are not available you will be notified by e-mail or telephone for the exact delivery time.If you agree to the new delivery time will have to inform us that you are aware and you wish your order to remain active. If the new terms of execution of the order you are not satisfy your order will be canceled .

Force majeure

If for reasons of force majeure (eg bad weather, strikes, etc.) is not possible to deliver the goods or services within the prescribed time will notify you to tell us if you want, under these conditions, completion of your order.

Order Cancellation

Cancellation of orders may be made in the following cases:

  1. Before your order during the online ordering process you can remove the quantities of products from your shopping cart by clicking the delete button and then update. At the same time, you can change the quantity of products you have chosen to zero.
  2. If you have completed the online order but not yet shipped the product in your area you can call 211 011 3137 and one of our associates will take the cancellation of your order.
  3. Upon receiving the product, call us at 211 011 3137 or contact via email to [email protected] explaining why you wish to cancel our order and a partner will assume the cancellation of your order.
  4. If your order has already been invoiced and wish to cancel, then contact Customer Service at 211 011 3137 and enter the details of your order. One of our associates will take the cancellation of your order and will advise you of your options.


In case, you wish to return products purchased because you are not happy or not fully satisfy you, you have permission to do so within 14 days of receipt of order.

The products should be in the condition you received them, without having unsealed the packaging and accompanied by the receipt or sales invoice. In this case you will be charged only the cost of returning goods.The company is not liable for damages that may occur in the products during the return process.

Immediately after receiving the items returned and after verifying that the packaging is in perfect condition and that the product sold by us, we will contact you representative of the CDC to arrange how you want to return your money. The refund will be completed within a maximum of 15 days from receipt of the returned product from our company.

If you want to return goods which had a malfunction and are guaranteed by the CDC, then the product is returned and the CDC's support department will contact you and inform you on the repair process of the product or and replacing the - if not repaired.

This does not apply if the faulty product is warranted directly from the manufacturer or representative. In any case before return products for any reason, please contact our customer service department.

According to Directive 2013/11 / EC, which was incorporated in Greece by JM 70330/2015, the possibility of electronic settlement of consumer disputes is now provided by the Alternative Dispute Resolution (EED) in the whole of the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made by our Website, he can initiate the EED process through the single pan-Hellenic platform for electronic dispute resolution (platform). HED) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Prices of sold Products

All prices listed include VAT


The process of personal users with the application of the time General User Personal Data Protection (GKPD 2016/679), available every time we ask anyone else, for exhibitions, each musical and Greek exhibition for the appearance of the personal application, the application and for interpersonal technology and natural positive location in the various communication elements (Law 3471/2006, as each color) and functions of the Personal Data Protection Authority (APDPX)